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Snapshot
Though a trusted methodology tested the engagement and brand awareness in a deodorant ad and influenced
decisions
related to its composition.
Copy Testing

Using data analytics, segmented players by their gaming behavior and created personas. A personalized gaming experience was created by targeting these segments them with the right packages.
Segmentation

With the new football player inspired sneaker, evaluated and tracked the NPS and online feedback of all Reebok sneakers across a multiple year time span.
Tracking Metrics

Informed customer service of pain points for debit card holders by creating customer experience journeys based on both qualitative research, UX research, secondary research, analytics, scripts and VoC.
Journey Maping

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